Please refer to the following methods to find the serial number for your MACH V1 series:

 

  1. The serial number can be found via the eufy Clean app (For confirming product problems better, please copy device information to customer service).


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  1. Remove the floor cleaner tank and the serial number is printed on a sticker on the handle


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  1. Find the serial number via the Device Info menu on the vacuum cleaner.


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If you have any further questions, please contact eufy support engineers for assistance.