The MACH V1 series is designed to clean on both hard floors and carpets (please note that the MACH V1 series is not suitable for cleaning on high-pile carpets). Please refer to the following useful tip when cleaning your carpets with the vacuum:
Please lower the vacuum's handle and tilt it downward to approximately 50cm/19in from the ground, as shown in the following image. The end of the roller brush on the vacuum can then be tilted slightly upwards, which will allow you to easily navigate the vacuum across carpets.
Additionally, it is highly recommended to use suction mode when cleaning carpets for the vacuum to effectively pick up dust and debris.
If you have any further questions, please contact eufy support engineers for assistance.