For quality control and tracking purposes, AnkerWork support staff may ask you for the serial number(SN) of your product. You can normally find it on the main body of the product. Here we will list out all the SN locations for your reference.
Product Name | SN Location | Example |
A3301 PowerConf A3306 PowerConf+ A3302 PowerConf S3 A3305 PowerConf S500 A3308 PowerConf S330 A3307 PowerConf S360 | AnkerWork App: Settings>Device SN Device: on the bottom of the device |
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A3361 PowerConf C300 A3362 PowerConf C302 A3369 PowerConf C200 A3383 AnkerWork B600 | AnkerWork App: AnkerWork app>Device page Device: on the bottom of the device |
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A33X0 PowerCast M300 | Package: on the back of the package box Device: on the bottom of the microphone base |
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A3510 PowerConf H700 A3511 PowerConf H500 | AnkerWork App: AnkerWork app>Device page>Setting Device: Etched on the L Slider Inner |
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If you can't find the SN or the SN is illegible, a picture of the product itself with the Anker or Soundcore logo showing is also helpful.