Follow these troubleshooting tips to identify and solve your charging problem.   Make sure you’re using the right kind of charger for your device. ...

When you plug a Lightning audio device such as a headphone or headset into the hub/dock’s Lightning audio port, but no sound is heard from the audio d...

If your connected devices are charging slowly through the hub’s PD port, it may be due to an issue with the connected laptop, the device you’re chargi...

If your connected devices are not charging via the hub’s PD port, it may be due to an issue with the connected laptop, the device you’re charging, the...

When you connect a monitor to the DP port of a hub/dock, and if the screen appears abnormal with colors like yellow, red, green, blue, etc., the issue...

When you connect a monitor to the hub/dock’s DP port which can support up to 4K@60Hz with lower resolutions and refresh rates, the issue may be caused...

If the monitor keeps disconnecting and reconnecting or flashing through the hub/dock's DP port, the issue may be caused by the connected laptop, D...

When the hub/dock's DisplayPort is not working, there will be no display shown on the connected monitor. This problem may be caused by the connect...

When you plug a microSD card into the card reader/hub/dock’s micro SD port, the card should recognize your laptop, but if it is in write-protection mo...

The Anker 577 Thunderbolt Docking Station’s Thunderbolt 3 downstream port can support up to 40 Gbps data transfer. If devices connected to this port d...