What should I do if my RoboVac gets stuck under furniture?
Modified on: Wed, 19 Nov, 2025 at 1:59 PM
Applicable to:
RoboVac 11S, RoboVac 30C, RoboVac 25C, RoboVac 15T, RoboVac 35C, RoboVac G10 Hybrid, RoboVac G30 Verge, RoboVac G30 Hybrid, RoboVac X8, RoboVac X8 Hybrid, RoboVac L70 Hybrid, RoboVac G20, RoboVac G20 Hybrid, RoboVac L35 Hybrid, RoboVac LR30 Hybrid, RoboVac G35+, RoboVac G40 Hybrid+, eufy Clean L50 SES, eufy Clean L60 Hybrid SES, eufy Clean G50 Hybrid
The lowest height a RoboVac can pass under is determined by RoboVac's height. The height of the Bounce Series and Dynamic Navigation Series is 2.85 in/72.5mm(the G50 series is 3.18 in / 81mm). The height of the iPath Laser Navigation Series is 3.96 in/101mm(The height of the machine is 82.3mm, the height of the whole machine after adding radar is 100.3mm, and the minimum passing height of the whole machine is 101mm, L50 and L60 series is 103mm).
If the clearance under your furniture is slightly higher than the RoboVac's height, there is a slim chance of the RoboVac getting stuck.
If your RoboVac model comes with a boundary strip, you can block off areas using a boundary strip to prevent the RoboVac from entering those areas.
Which RoboVacs work with boundary strips
How to use the Boundary Strips to block off RoboVac?
If your RoboVac model does not work with a boundary strip, you can block off areas using physical objects.
For the iPath Laser Navigation Series, you can set No-Go zones on the eufy Clean app.
If you need further assistance, please contact us.
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