How to contact a Human Customer Service Representative? :

How to contact a Human Customer Service Representative?

Modified on: Wed, 10 Dec, 2025 at 11:29 AM

There is a comprehensive guide about how to get professional customer support from eufy.

Situations You May Encounter	Suitable Service	How to contact
1. Want to get some information about products. 2. Need instruction about product setup and installation.	Search what you need on eufy support website	Support
1. Consult Order information (shipping /order cancellation/address change/discount…) 2. There is a quality issue with your product, but no troubleshooting has been tried yet.	Submit a ticket	Submit a ticket
There is a quality issue with your product, and you have tried some troubleshooting, but the problem has not been solved. 1. Need more professional assistance 2. Need a replacement	Submit a ticket	Submit a ticket