Why does my camera incorrectly recognize people?
Modified on: Wed, 10 Dec, 2025 at 11:27 AM
Compatible with:
S300 eufyCam(eufyCam 3C), S330 eufyCam(eufyCam 3)
Results of Human Recognition rely on several factors:
1. The quality of the faces stored in HomeBase.
2. The brightness and clarity of the video.
3. The input from users to review detected results. Incorrect input may result in lower recognition accuracy in the future.
If the issue persists, please contact us for assistance.
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