If your eufy Baby Camera failed to pair with eufy Baby Monitor, please try the following troubleshooting steps to verify if the issue can be resolved.

Note: Please make sure the monitor has been fully charged and the camera is plugged into a wall outlet using its power adapter and cable. Additionally, please make sure both the monitor and the camera are on the same firmware version. Please visit https://support.eufy.com/s/article/Baby-Monitor-Firmware-Upgrade-Manual-New for a detailed step-by-step guide on how to update the firmware.

Please press and hold the power button on the monitor for 2 seconds to power on the baby monitor > press the Menu button on the monitor to enter menu settings > scroll down to find the Camera icon > select Add Camera and follow the instructions on the monitor to start the pairing process > press and hold the SYNC button on the camera for 2 seconds until it emits a beeping sound > Camera will automatically pair with the monitor to complete the process.

If you are still experiencing issues adding your eufy Baby Camera to Baby Monitor, please contact us for assistance.