What Should I Do If There is a Delay with My HDMI Connection?

Modified on: Fri, 17 Oct, 2025 at 3:55 PM


Compatible with:

Capsule 3 Laser (ATV), D2426, Cosmos Laser 4K, D2350, Apollo, D2410, Capsule, D4111, Capsule III, D2420


If you are experiencing a delay with your HDMI, here are some steps you can take:

1. Make sure the HDMI cable is properly connected to both the projector and the device you are trying to connect. 

2. Try using a different HDMI cable to see if the issue is with the cable.

3. Check the settings on the device you are connecting to and your projector to ensure that the correct resolution and refresh rate are selected. Adjust the settings if necessary.

4. Update your projector to the latest firmware by going to Settings > Device Preferences > About > System Update > Check Updates.

5. Switch to Game mode via Settings > Projector Settings > Picture > Game

6. Try connecting a different device to the projector using the same HDMI cable to see if the issue is with the projector or the original device.

If this issue persists, please contact us with a short video showing the issue if possible. Additionally, please mention that you have already tried the listed steps to avoid being asked to repeat them by our team


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